Privacy Policy
Last updated: June 2026
At Snaply, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or interact with us.
Information We Collect
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type
- Device information
- Time zone
- Website usage data
- Cookies and similar technologies
When you place an order or contact us, we may collect:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
Payment information is processed securely by our payment providers. We do not store your full credit card details on our systems.
How We Use Your Information
We use your information to:
- Process and fulfil orders
- Provide customer support
- Send order confirmations and shipping updates
- Prevent fraud and improve security
- Improve our website and customer experience
- Comply with legal and regulatory obligations
- Send marketing communications where you have opted in
Marketing Communications
If you subscribe to our newsletter or make a purchase, you may receive promotional emails from us.
You can unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails.
We do not sell your personal information to third parties.
Cookies & Analytics
We use cookies and similar technologies to improve your browsing experience and analyse website traffic.
We may use services such as Google Analytics and Shopify Analytics to understand how visitors use our website and to improve our services.
You can choose to disable cookies through your browser settings, although some parts of the website may not function correctly.
Sharing Your Information
We only share your information with trusted third-party providers where necessary to operate our business, including:
- Shopify
- Payment processors
- Shipping and fulfilment providers
- Analytics providers
- Marketing service providers
We may also disclose information where required by law or to protect our legal rights.
Data Retention
We retain order information and customer records for accounting, taxation, legal, and operational purposes.
You may request access to or correction of your personal information by contacting us.
Your Rights
You may request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of personal information where legally permitted
To exercise these rights, please contact us using the details below.
Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any updates will be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
We aim to respond to enquiries within 24–48 business hours.